As our products are perishable food products, all sales are final(Non returnable). Halal Chicken will be happy to replace any item(s) in the unlikely event that they might be damaged or spoiled during transit. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives to its destination. Halal Chicken is not responsible for damage or loss as a result of shipments being returned to the freight location or being un-deliverable as a result of incorrect address information you supplied to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered.

Refunds (if applicable)

Product once delivered can not be returned except when received in damaged condition.We will refund the amount in case of damage or replace the product as per your request to be emailed to can either be cash or any other suitable medium as requested bu customer.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at

Return Shipping

Incase product received in damaged condition we will replace product through our shipping channel at our own cost.